Care & Information
HAND-KNOTTED RUGS, if reasonably cared for, will last for 50 years or more.
Installation
As soon as you receive your rug, be sure to unpack it and roll it up if not immediately installing. Do not store rugs folded.
A breathable non-slip mesh PAD is recommended when laying your rug on a smooth hardwood or any uneven floor (tile, slate, raw board, etc.).
To ensure even wear, be sure to rotate your carpet once a year.
When placing furniture, lightly set it down and then move it slightly in the direction of the pile. This allows the fibers to lie flat underneath your furniture rather than be crushed.
And here is a helpful guide on how to properly size a rug for each room.
Everyday Care
In the direction of the nap or pile…
Upright vacuum once a week or more, and/or
Sweep with a soft brush or straw broom to freshen.
Keep a cotton or terrycloth rag nearby for spills and messes (“insults”).
DO NOT RUB SPILLS AND STAINS
This will only work the insult into the fibers deeper. If the stain persists, call a local professional cleaner immediately.
Your rug should be professionally cleaned every 3-5 years or when you notice the colors to be less vibrant. Carpets in extremely high traffic areas may require more frequent cleaning.
WINE SPILLS / SUGARY DRINKS
Prepare Detergent / Vinegar Solution
1/2 pint warm water
1 tsp neutral detergent (e.g. Woolite)
1 tsp white vinegar
Blot up the surplus spillage with cloth.
Dampen new cloth with detergent/vinegar solution, working from the outer edge of the stain towards the center.
Blotting up remainder with other dry cloths to soak up excess wetness and leave the area to air dry.
COFFEE / TEA
Prepare Detergent / Vinegar Solution
1/2 cup warm water
1 tsp neutral detergent (e.g. Woolite)
1 tsp white vinegar
Blot up the surplus spillage with cloth.
Dampen new cloth with detergent/vinegar solution, working from the outer edge of the stain towards the center.
Blotting up remainder with other dry cloths to soak up excess wetness and leave the area to air dry.
POOP
Carefully without pushing it into the pile, pick up the solid insult.
Mix one part water and white vinegar
Pour it on a clean rag, then blot the stain.
Use a dry cloth to soak up excess wetness and leave the area to air dry.
Then vacuum.
URINE / BLOOD
Blot up as much as possible with a clean cloth.
Mix one part water and white vinegar
Pour it on a clean rag, then blot the area.
Use a dry cloth to soak up excess wetness and leave the area to air dry.
Then vacuum.
CHOCOLATE/FOOD
Scrape up excess with a blunt knife.
Prepare Detergent / Vinegar Solution
1/2 pint warm water
1 tsp neutral detergent (e.g. Woolite)
1 tsp white vinegar
Dampen new cloth with detergent/vinegar solution, working from the outer edge of the stain towards the center.
Blotting up with clean dry cloths frequently.
Prepare Ammonia Solution
1 cup of warm water
1 tbsp. ammonia
Dampen new cloth with ammonia solution, working from the outer edge of the stain towards the center.
Blot dry with clean dry cloths.
Vacuum
WAX
Freeze the Wax - To prevent the wax from getting wet, put ice cubes in a sealed plastic bag on the spilled wax. Get the wax as cold as possible so it will solidify and lift more easily.
Scrape up wax with a blunt edge knife.
Remove Remaining Wax
Set iron at low temperature
Place a cloth or paper towel or heavy brown paper on top of the wax
Gently iron the stain over the material to absorb the wax
Repeat over all areas of stain until the wax has been absorbed into the cloth or paper
IMPORTANT: Do not use steam or excessive heat, which will damage the rug!
Prepare Detergent / Vinegar Solution
1/2 cup warm water
1 tsp gentle detergent (e.g. Woolite)
Dampen new cloth with detergent/vinegar solution, working from the outer edge of the stain towards the center.
Blotting up with clean dry cloths frequently.
Vacuum
Materials & Sustainability
Hand-knotted rugs are the best choice for your home and the planet.
Renewable natural fibers
Durable construction will look great for a lifetime
At end of life, damaged and used rugs will decompose in landfill
Wool is a protein-based fiber containing natural lanolin oil. Lanolin is the oil sheep secrete to protect themselves from the elements such as rain and cold. Lanolin in combination with the natural construction of wool, makes it very resilient to stains and easier to maintain than most synthetic fibers.
Not only naturally stain resistant, wool is also naturally fire retardant.
Silk is a protein-based natural fiber and, contrary to popular views, very strong – and, of course, beautiful.
Silk has strong tensile strength, and apparently has unique properties beyond making fabulous looking textiles, see the video below for the full story!
Very hard to ignite, silk is also a natural fire retardant.
Note: Rayon and viscose, both names for fake silk fibers used by value focused rug companies, are very weak, fade to disappointing shades, and even break under moderate foot traffic. Plant based, they perform like cotton, at best.
GoodWeave
As members, all of our rugs are woven on certified looms and our rugs carry the GoodWeave Label.
Label Criteria
Licensed producers must meet the requirements of the GoodWeave Standard–a standard rooted in three unwavering principles:
No child labor is allowed
No forced or bonded labor is allowed
Workplace conditions are documented and verifiable
GoodWeave makes regular, unannounced inspections of all production facilities that cover tier one factories and all outsourced production, including homes, to verify compliance with this Standard.
These producers also undergo a separate annual audit to document their performance against the Standard’s following progress principles:
Freedom of association and collective bargaining are recognized
No discrimination is practiced
Decent working conditions are respected, including workplace safety and health, wages, working hours, and disciplinary practices
Negative environmental impacts of production are identified and minimized
Label Issuance
GoodWeave certification labels are issued to licensed producers selling products to licensed importers.
Only licensed producers can use the GoodWeave label
Producers must first be approved by GoodWeave’s Certification Committee in order to be licensed and use the label
Licensed producers and their subcontractors must comply with the GoodWeave Standard
The Certification Committee reviews all cases of noncompliance
Credibility
Meaningful labels help guide informed purchasing decisions. Use the following criteria when evaluating any label claim:
The claim is clear and free from misleading details
It is based on substantiated evidence
Its system is transparent and information about the claim is freely available and accessible
There are significant controls as to how the label is issued and used
As a full member of the ISEAL Alliance, GoodWeave complies with ISEAL’s Codes of Good Practice, which are seen as a global reference for developing credible standards. As part of this compliance, GoodWeave is independently assessed by the IOAS against the ISO 17065 standard, which ensures that the organization is free of external pressure, is transparent, has quality control, and producers are treated equally.